🚀 Director, Strategic Sourcing & Supply Chain - Hotel

The Director of Strategic Sourcing & Supply Chain Hotel oversees all sourcing and supply chain for hotel operating supplies and equipment—guest facing and back of the house—for North American brands (CCL, PCL, HAL, SBN) in the US and Europe, directly collaborating with the Director in Australia to build local sourcing initiatives. Major categories include linen, terry, uniforms, china, glass, silver, consumables, and mattress. The ideal candidate is a results‑oriented strategic thinker and excellent project manager, capable of managing multiple stakeholders and priorities. The role is the subject matter expert for all supply chain matters, ensuring low costs and high fill rates for critical guest facing categories. The leader works closely with Director, VP, and SVP‑level stakeholders across brands to propose strategy, share risks, and deliver cost innovations.

Key Responsibilities

• Build and drive sourcing and supply chain strategy for over $300M spend in the US and Europe, evaluating manufacturer‑direct and distribution partnerships to leverage scale for all North American brands while increasing local spend. Collaborate with the team in Australia and manage a team of 4 category managers and 1‑3 specialists.
• Develop and mature a sourcing team that collaborates closely with tactical sourcing/procurement, inventory management, and logistics teams; forecast category risks, mitigation plans, and provide input for finance teams for budgets.
• Master the brand‑centric approach—work closely with stakeholders to understand needs and adjust strategies and supply chain approach to the preferred operating model for each brand. Create robust strategies to meet business requirements while influencing and partnering with stakeholders for sourcing decisions. Optimize the distribution network, lower operational costs, and perform annual TCO analysis of global vs. local spend to support a local supplier base.
• Align with CCL, PCL/HAL/SBN procurement and logistics teams regarding strategy.
• Ensure systems are updated before PO issuance and maintain OTIF at 90%+.
• Build and execute strategy to support Carnival responsible business and greenhouse reduction initiatives.
• Support VP, FBH, Sourcing and Supply Chain on other ad‑hoc activities as needed.

Key Challenges

• Building trust with stakeholders and influencing Director and VP+ level stakeholders to drive cost innovation.
• Thinking creatively to develop efficient sourcing and procurement operations.
• Keeping ahead of category risks and providing guidance and alignment to reduce pricing or availability risk.

Essential Functions

• Develop effective long‑term sourcing strategies across hotel categories that create value, efficient delivery of goods, ROI, NPS, and quality while delivering on brand objectives. Finalize strategies and contracts within expected time frames to support regional operations and optimally increase local purchases using TCO.
• Execute cost innovation and risk‑management strategies, managing inflation mitigation and supply‑chain risks while communicating plans and impacts to brand leadership through succinct business cases.
• Manage sourcing engagement within the organization and process partners to leverage scale, simplify the supplier base, reduce total cost of ownership, harmonize and rationalize specs, improve service levels, and create value. Work cross‑functionally with procurement teams to ensure local support.
• Develop trusted relationships across stakeholder teams, serving as a valued business partner and influencing change and buy‑in across the group and leadership.
• Lead supplier relationship management, hold suppliers accountable to performance, delivery, quality, cost, optimization/innovation, and KPI metrics; provide feedback, build early supplier involvement, and maximize supplier capabilities for low cost, efficient, and quality goods and services.
• Implement gold‑standard contracts across the local supplier base, negotiate strategic contracts, develop innovative pricing models and agreements, and enforce compliance and regulatory standards.
• Manage a team of 4 category managers and 1‑3 specialists, providing clear direction, effective feedback, coaching, training, and continuous skill improvement in commodity/supply‑chain knowledge.
• Perform other duties as assigned.

Qualifications

• Bachelor’s Degree in Supply Chain, Engineering, Business, Economics, Hospitality, and/or Science (required).
• Master’s degree in business, Supply Chain, or another preferred field.
• CPSM or equivalent certification.
• 10+ years of relevant experience (required); 5+ years of experience managing people.
• Previous strategic sourcing experience using the 7‑step strategic sourcing process (or similar).
• Experience with contracting, manufacturer‑direct agreements, or direct materials and commodities.
• Experience with sourcing and procurement within cruise lines, hotels, and restaurants of similar scale and categories.
• Experience with sourcing and procurement within food and beverage (plus).
• Experience working in fast‑paced, results‑oriented environments; consulting experience a plus.

Knowledge, Skills, and Abilities

• Strategic thought leader in sourcing strategy planning, formulation, and implementation.
• Results‑oriented under fast‑paced, ambiguous conditions.
• Strong oral and written communication skills, including developing PowerPoint presentations and frequently presenting to senior stakeholders.
• Excellent analytical skills: gather and analyze information, model in Excel, financial analysis (including TCO modeling, make/buy analysis, cost‑to‑serve analysis), and draw conclusions from data; conduct market analysis.

Physical Demands

Must be able to remain in a stationary position at a desk and/or computer for extended periods of time.

Travel

Less than 25% with shipboard travel likely.

Work Conditions

Work primarily in a climate‑controlled environment with minimal safety/health hazard potential.

Position classification: This position is classified as “in‑office.” As an in‑office role, it requires employees to work from a designated Carnival office in South Florida Tuesday through Thursday each week. Employees may work from their homes on Mondays and Fridays. Candidates must be located in (or willing to relocate to) the Miami/Ft. Lauderdale area.

Benefits

• Health Benefits:
  • Cost‑effective medical, dental and vision plans
  • Employee Assistance Program and other mental health resources
  • Additional programs include company‑paid term life insurance and disability coverage
• Financial Benefits:
  • 401(k) plan that includes a company match
  • Employee Stock Purchase plan
• Paid Time Off:
  • Holidays – All full‑time and part‑time with benefits employees receive days off for 8 company‑wide holidays, plus 2 additional floating holidays to be taken at the employee’s discretion.
  • Vacation Time – All full‑time employees at the manager and below level start with 14 days/year; director and above level start with 19 days/year. Part‑time with benefits employees receive time off based on the number of hours they work, with a minimum of 84 hours/year. All employees gain additional vacation time with further tenure.
  • Sick Time – All full‑time employees receive 80 hours of sick time each year. Part‑time with benefits employees receive time off based on the number of hours they work, with a minimum of 60 hours each year.
• Other Benefits:
  • Complementary stand‑by cruises, employee discounts on confirmed cruises, plus special rates for family and friends
  • Personal and professional learning and development resources including tuition reimbursement
  • On‑site Fitness center at our Miami campus

Offers to selected candidates will be made on a fair and equitable basis, taking into account specific job‑related skills and experience.

In addition to other duties/functions, this position requires full commitment and support for promoting ethical and compliant culture. This includes integrity, honesty, respectful treatment of others, and willingness to speak up when misconduct or concerns are observed.

Carnival Corporation & plc and Carnival Cruise Line is an equal employment opportunity/affirmative action employer. We do not discriminate against any qualified individual on the basis of sex, race, color, national origin, religion, sexual orientation, age, marital status, mental, physical or sensory disability, or any other classification protected by applicable local, state, federal, and/or international law.

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