🚀 Oracle ERP Procurement Cloud

Oracle ERP Procurement Cloud
San Jose, CA (Onsite)

• 8+ years of Functional experience in Oracle Procurement Cloud with experience in Support and implementation
• Should have hands-on experience in Oracle Procurement Cloud Modules, Sourcing, Supplier portal, Supplier Qualification Management, Self-service Procurement, and Purchasing.
• Provide Functional & technical expertise in the troubleshooting of the Oracle Fusion Cloud.
• Augment the client's business systems support staff in providing support for both on and off hours as well as weekend support.
• Respond to and resolve priority incidents/tickets. Provide status and process area updates.
• Validates prioritization and categorization of tickets, changes, and enhancements with the business.
• Maintain close coordination with IT and business owners and work with leads to balance workload across resources/Fusion ERP Cloud application.
• Facilitate user acceptance and validation of functionality with the business.
• Identify areas for process improvement.
• Available for on-call 24x7 support for Priority1 issues.