🚀 Director of Service Operations
Hiring now — limited positions available!
AtWork Group
- 📍 Location: Miami
- đź“… Posted: Oct 30, 2025
Employment Type: Direct Hire Industry: Manufacturing Job Number: LI- Branch: AtWork Doral
Job Description
Role Summary: We are seeking a strategic and results-driven Director of Service Operations to lead and optimize our service functions. This key role oversees day-to-day operations, enhances efficiency, ensures excellent customer support, and drives overall service profitability.
Key Responsibilities
- Lead and coordinate service operations across departments.
- Plan and monitor daily business activities for smooth execution.
- Develop and improve technical service strategies and KPIs.
- Oversee procurement, budgeting, and resource allocation.
- Manage customer support processes to maximize satisfaction and profitability.
- Review work orders, invoices, and ensure operational accuracy.
- Recruit, mentor, and lead high‑performing service teams.
- Maintain vendor and partner relationships.
Requirements
- 2+ years of success in operations management.
- Strong leadership, delegation, and conflict management skills.
- Experience with budgeting and organizational effectiveness.
- Proficient in Excel, Word, PowerPoint, and email.
- Flexible, detail‑oriented, and people‑focused.
Pay
$135,000.00 - $150,000.00 per year
Benefits
- 401(k)
- Dental insurance
- Paid time off
- Vision insurance
Job Type
Full-time
Work Location
In person
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