🚀 Vice President of Operations

We are hiring immediately for a Vice President of Operations position.

Pay Range: $175,000 - $215,000 annually. Bonus eligible.

As the leading foodservice and support services company, Compass Group USA is known for our great people, great service and our great results. We have over 284,000 U.S. associates working in award‑winning restaurants, corporate cafes, hospitals, schools and other venues across all 50 states. Our reach is constantly expanding to shape the industry and create new opportunities for innovation.

Role Summary

This senior strategic role is responsible for overseeing and directing the operational team and goals associated with micro‑kitchens, warehouse operations, fleet management and equipment purchasing, maintenance and repairs in service to client priorities. The role sets the standards for operations, developing, articulating and communicating regional expectations and objectives; and supporting all levels to ensure success in close partnership with the SVP Operations, Bay Area for a major high‑tech client account.

Responsibilities

• Strategic Planning and Revenue/Growth Attainment
• P&L Ownership: Oversee and direct the region in achieving divisional financial and operational goals, ensuring accurate forecasting and adherence to budget
• Asset Management: Approve and manage the deployment of all capital assets, including equipment, parts, and fleet.
• Executive Review: Attend and engage in period‑end Compass CEO/CFO operating reviews, Bay Area region leadership meetings and facilitate all client‑facing Quarterly Business Discussions (QBDs).
• Internal Partnership: Lead, develop and support relationships with SVP Bay Area Operations, broader regional leadership on the account and sector and organization stakeholders (Canteen leadership, Foodbuy, Finance, HR) to drive strategic needs, user experience, efficiencies and improved effectiveness.
• Staff Management and Development: Coach, develop and mentor micro‑kitchen, warehousing, fleet and maintenance/repair teams to provide them with the necessary guidance and tools to achieve success.
• Labor efficiency & Organizational effectiveness: Develop scheduling with a focus on maximizing labor hours and minimizing inefficiency. Drive high performance and standards, ensure adherence to key policies and provide structured performance feedback in partnership with HR.
• Operational Support: Work closely with senior support teams (Finance, IT, Systems Implementation) to ensure support management operates at full capacity.
• Operational excellence: Visit facilities and units to ensure alignment of goals and a focus on continuous improvement.
• Client Relations and Experience: Strengthen existing client relationships through strong and impactful interaction with clients, gathering feedback and following up with a responsive can‑do attitude.
• Decisive Action: Respond quickly and decisively to all client requests with supporting data and action plans to ensure a satisfied client and user base.

Minimum Requirements

• Education: Bachelor’s Degree preferred but not essential.
• Experience: 10–15+ years of relevant industry experience, ideally in a high‑volume, multi‑site, service‑focused or CPG environment.
• Critical Skills:
  • Strategic Thinking & Team Leadership
  • Client‑centricity and balancing stakeholder needs
  • Verbal and Written Communication
  • Budgetary and Financial Analysis
  • Data‑Gathering, Analytical and Conceptual Thinking
  • Organization and Time Management

Apply to Compass Group today!

Compass Group is an equal‑opportunity employer. We are committed to treating all applicants and associates fairly based on their abilities, achievements and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity or any other protected classification. Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation.

Benefits

• Medical, Dental, Vision
• Life Insurance / AD, Disability Insurance
• Retirement Plan, Paid Time Off, Paid Parental Leave, Holiday Time Off
• Personal Leave, Associate Shopping Program, Health and Wellness Programs
• Discount Marketplace, Identity Theft Protection, Pet Insurance, Commuter Benefits, Employee Assistance Program, Flexible Spending Accounts

Applications are accepted on an ongoing basis.