🚀 Senior Network Architect

This position performs architecting, designing, engineering, installing, managing, integrating, and optimizing the performance and capacity of the enterprise network for the City of Doral. Duties include, but are not limited to, integrating and troubleshooting issues regarding security, data, video, VoIP, applications, monitoring systems, cloud, and wireless operations around multiple locations and hybrid data centers.

This position is classified as an exempt, full-time position with a 40 hour work-week.

ESSENTIAL JOB FUNCTIONS

• Troubleshoots network connectivity or performance problems as well as provides technical support for network security, data, VoIP, video, eFax, wireless, servers, endpoints, printers, cloud services, and applications system in order to determine causes of failure; implements appropriate remedies following best practices.
• Integrates solution systems and cloud services with the City’s infrastructure.
• Plans as well as creates engineered designs and architecture for the network infrastructure, network security, data, VoIP, video, eFax, wireless, servers, endpoints, printers, cloud services, IoT, and applications systems.
• Operates, manages, and optimizes network routers and switches, wireless access points, firewalls, IPS/IDS, phone, and eFax system, network balances, network monitoring tools, VPN system, and other systems; conducts system patching, updates, and migrations.
• Monitors and addresses issues of networks and systems.
• Installs physical hardware and software/systems related to network infrastructure, network security, data, VoIP, video, eFax, wireless, servers, endpoints, printers, cloud services, IoT, and applications systems.
• Collaborates and coordinates meetings with others related to common projects.
• Leads related technical projects working with consultants and vendors; supervises work; and conducts the configuration/provision portion of the City’s infrastructure.
• Produces and maintains network documentation, such as technical diagrams, users’ guides, procedures, policies, settings, incident reports, network outage reports, and troubleshooting actions to continuously improve the performance, availability, reliability, integrity, and security of the City’s data network, voice, wireless, cloud workflows, and video infrastructure.
• Prepares technical documents and reports as requested by management or Department Head.
• Assists in the development of the Department’s budget; makes recommendations regarding network equipment and solutions for purchases and renewals.
• Opens tickets and escalates incidents with service providers should issues arise.
• Conducts the City’s facilities surveys for upgrades or acquisition of new technologies or future changes.
• Supervises assigned technical workers.
• Performs other related job duties as assigned.

QUALIFICATIONS

Education and Experience:

• Must possess a Bachelor’s degree in Computer Science, Information Technology, or a related field from an accredited college or university.
• Industry Certifications with expertise in Network Management are preferred.
• At least four (4) years of progressive technical specialization and work in the following areas: Network and Systems Security, Intrusion Detection Systems, Firewall security, Public key infrastructures, Digital signature deployment, Advanced domain security, VOIP, Wireless, Monitoring systems, and TCP/IP network design and implementation.
• An equivalent combination of education, training and/or experience that fulfills the requirements of the position may be considered.
• A valid Florida Driver's License, with an acceptable driving record, is required.

Special Qualifications

• Certifications required: Cisco Certified Network Associate (CCNA)
• Certifications desired: Cisco Certified Network Professional (CCNP); Cisco Certified Network Professional Enterprise (CCNP-E); Criminal Justice Information System Security (CJIS Level 4); and Palo Alto Networks Certifications, and CompTIA Certifications.

Knowledge, Skills and Abilities

• Knowledge of information technology hardware, software, and networking principles and processes.
• Knowledge of IT architecture and design.
• Knowledge of applicable laws, regulations, and guidelines.
• Knowledge of IT best practices.
• Knowledge of network security, data, VoIP, video, eFax, wireless, servers, endpoints, printers, cloud services, and applications systems.
• Knowledge of a range of diagnostic utilities.
• Skill in communicating, both verbally and in writing.
• Skill in creating and maintaining documentation.
• Skill in listening to others.
• Ability to establish rapport with others.
• Ability to manage technology applications.
• Ability to conduct research into a wide range of computer related issues.
• Ability to work on-call as scheduled.
• Ability to make rational decisions.
• Ability to absorb and retain information quickly.
• Ability to be fluent in the English language.
• Ability to communicate in Spanish is a plus.

PHYSICAL DEMANDS

The work is sedentary work and requires exerting up to 10 pounds of force occasionally and negligible amount of force constantly to move objects. In addition, positions in this classification typically require balancing, climbing, crawling, crouching, feeling, grasping, handling, perceiving sounds at normal speaking levels, discriminating among sounds, lifting, manual dexterity, mental acuity, pulling, pushing, reaching, repetitive motion, speaking, standing, stooping, expressing ideas by the spoken word, shouting to be heard above ambient noise, visual acuity to analyze data/work with color or depth perception/determine accuracy or observe facilities/operate motor vehicles or equipment/inspect defects or fabricate parts, and walking.

WORK ENVIRONMENT

Work is performed in a relatively safe, secure, and stable work environment. Duties include working after hours as needed.