🚀 VP, IT Enablement

We collect your website data for a better user experience.**Key Responsibilities and Essential Job Functions*** Drive organizational change management efforts to embed new processes and mindsets as the IT organization matures.**Operational Excellence and Enablement:*** Partner with internal and cross functional "Run" teams (Service Desk; Security; Data Intelligence; Infrastructure; Product, Network & Backbone) to standardize operational playbooks and drive continuous process improvement across operations and support.* Oversee a robust vendor and ecosystem management function, ensuring effective governance of strategic partnerships and third-party risk management.* Implement Technology Business Management (TBM) frameworks to provide cost transparency and align financial management with business value.**Leadership & Organizational Development:*** Shape the Future: Align all IT initiatives with enterprise strategy, industry trends, and emerging best practices. Lead weekly staff calls to ensure consistent communication and alignment across teams, and serve as the primary conduit for team enablement through town halls, staff cadence, and offsite planning.* Inspire Teams: Articulate a compelling vision and energize employees around innovation, collaboration, and performance excellence. Foster engagement through regular staff interaction and strategic communications that reinforce how IT is accelerating company priorities.* Foster Innovation: Create a culture where experimentation is encouraged, calculated risks are supported, and continuous improvement is celebrated.* Drive Accountability: Establish clear success metrics, maintain rigorous performance standards, and ensure results through data-driven decision-making. Take ownership of compiling and driving executive and company updates to ensure high visibility and alignment to key objectives and Flexential’s enterprise priorities.**Experience:*** Progressive Leadership Experience: Minimum of 10 years in IT leadership roles, with at least 5 years specifically managing strategic functions such as a PMO, Enterprise Architecture, or IT Enablement.* Delivery Framework Expertise: Demonstrated experience designing, implementing, and scaling IT delivery models, including a shift from traditional project-based approaches to product-centric and Agile methodologies.* Strategic Planning & Execution: Proven track record of translating high-level business objectives and strategic imperatives into actionable, well-governed, and measurable technology initiatives and programs.* Business Alignment: Direct experience in embedding IT leaders or Business Relationship Managers (BRMs) within business units to ensure technology investments are aligned with strategic goals.* Vendor and Third-Party Management: Hands-on experience in overseeing vendor management, including strategic partnerships, contract negotiations, and third-party risk management.* Financial Management: Experience implementing Technology Business Management (TBM) or similar frameworks for cost transparency and managing significant technology budgets to maximize ROI.Optimize Talent: Scale the organization by implementing structured succession planning, a defined skills matrix, and targeted development programs for IT and other leaders throughout the business.**Required Qualifications****Technical Expertise:*** Enterprise Architecture:Deep understanding of enterprise architecture principles and how they influence the design of scalable, resilient, and secure technology solutions.* Modern Technology Landscape:Solid grasp of modern technologies relevant to a data center environment, including cloud platforms (e.g., AWS, Azure), AI/data analytics tools, and enterprise application ecosystems.* Operational Excellence:Familiarity with IT Service Management (ITSM) principles and proven ability to balance operational stability ("Run") with transformational initiatives ("Change").**Business & Leadership Skills:*** Strategic Vision: Ability to define and articulate a clear, compelling technology vision that aligns with long-term business strategy and fosters buy-in from executive peers and stakeholders.* Executive Presence and Influence: Exceptional communication, presentation, and negotiation skills with the ability to influence senior leaders across the organization and translate complex technical topics into business-friendly language.* Change Management: Demonstrated ability to lead and navigate organizational change effectively, particularly during the transition to new delivery models and operational structures.* Problem-Solving & Decision-Making: Strong analytical and critical-thinking skills, with a track record of making data-informed decisions to resolve complex business and technical challenges.* Collaboration & Partnership: Proven ability to build strong, collaborative relationships with executive peers, business unit leaders, and technical teams to drive cohesive outcomes.* Accountability & Ownership: Ability to instill a culture of ownership and accountability within teams, driving a relentless focus on delivering business value.**Preferred Qualifications:*** Advanced Degree: An MBA or other relevant advanced degree is highly preferred* Industry Experience: Previous experience in the data center, telecommunications, or a closely related technology-intensive industry* Certifications: Professional certifications in areas such as program management (e.g., PgMP), scaled agile frameworks (e.g., SAFe), or cloud platform governance* Experience with Emerging Tech: Experience in evaluating, piloting, and scaling emerging technologies, such as advanced AI/ML capabilitiesTeam Leadership: At least 5 years of experience leading, mentoring, and developing high-performing, multi-disciplinary IT teams. Cybersecurity and Risk Management:Knowledge of cybersecurity best practices and experience in embedding security and compliance controls within IT governance and initiatives. Data and Analytics Governance:Understanding of data governance principles and experience in enabling data-driven decision-making across an organization. **Base Pay Range:** Annualized salary range offered for this position is estimated to be **$225,000 - $265,000**. However, the actual pay range depends on each candidate’s experience, location, and qualifications.
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