🚀 Manager, Software Engineering (APEX)

AXS connects fans with the artists and teams they love. Each year we sell millions of tickets to thousands of incredible events – from concerts and festivals to sports and theater – at some of the most iconic venues in the world. Since our founding in 2011, we’ve consistently pushed the industry forward and improved experiences for fans, making it easier than ever to discover events, find the perfect seats, and enjoy unforgettable live entertainment, and we continue to lead the evolution of our industry today.

We’re passionate about improving the fan experience and providing game‑changing solutions for our clients, and we’re always looking for smart, motivated people to help make it happen. Bring your enthusiasm, your big ideas, and your desire to team up with some of the best and brightest in technology and entertainment.

The Role

AXS is seeking a Manager, Software Engineering who will not only lead engineers but also inspire them to build technology that powers unforgettable moments. In this role, you’ll guide the creation of features and services that span our entire ecosystem—from intuitive B2B applications to seamless payment systems to the powerful transactional engines that keep our global platforms running. Together with your team, you’ll design and deliver innovative, scalable solutions that bring fans closer to the events they love and set new standards for live entertainment technology.

What Will You Do?

• Manage 4-6 engineers, including coaching, mentorship and performance reviews
• Continue to be hands‑on in working with code, doing code reviews, and improving our software development practices
• Partner closely with the Architecture, QA, Infrastructure, Ops teams to identify and push technical initiatives
• Collaborate with Product, PMO, stakeholders, other teams and peers to coordinate work, gather feedback and communicate updates
• Make focused, operational decisions to execute against goals and project plans
• Participate in recruiting and retention efforts

What Will You Bring?

• 5+ years of relevant, hands‑on and technical leadership experience as a senior or lead software engineer
• 3+ years of relevant people‑management experience with at least 3 direct reports
• Strong skills and experience in systems design and full‑stack development with ReactJS, .NET and SQL
• Deep understanding of the software development lifecycle and the tools used
• Demonstrated ability to think critically and provide strategic insight and analysis to solve problems and make improvements
• Experience working in a continuous integration and continuous delivery environment
• Experience working with and deploying to AWS
• Experience with containers, AWS CodeBuild, Spinnaker, Terraform
• Experience with logging, monitoring and alerting tools and best practices
• Experience with high‑traffic and large‑scale global consumer and enterprise software platforms
• Ticketing industry experience

Pay Scale: $140,000 - $168,000

Bonus: This position is eligible for a bonus under the current bonus plan requirements.

Benefits

• Medical, dental and vision insurance
• Paid holidays, vacation and sick time
• Company‑paid basic life insurance, voluntary life insurance
• Parental leave
• 401(k) plan with a 3% employer match
• Flexible spending and health savings account options
• Wellness offerings

Employer does not offer work visa sponsorship for this position.

Interview Process

• Round 1: 20‑min Recruiter video interview
• Round 2: 30‑min Hiring Manager video interview
• Round 4: two virtual interview rounds comprising
  • 60‑min React coding
  • 45‑min System Design

What’s in it for You?

• Extraordinary People – we’re not kidding!
• Meaningful Mission – Helping revolutionize an industry and deliver better experiences for fans and clients around the world.
• Opportunities for learning and leveling up through training and education reimbursement.

More About AXS

AXS, a subsidiary of AEG, sells millions of tickets each year for over 500 premier venues, sports teams, and event organizers across North America, Europe, Asia, Australia and New Zealand. Headquartered in Downtown Los Angeles, California, AXS employs more than 500 professionals worldwide. We are committed to innovation, artistry, and community, and we strive to create inclusive, diverse and sustainable experiences for fans, artists and partners.

Legal & Equal Opportunity Statement

We’re an equal opportunity employer and never discriminate based on gender, age, race, religion, color, national origin, sexual orientation, marital status, veteran status or disability status. All qualified applicants will receive consideration for employment regardless of any protected characteristic. AEG reserves the right to change or modify the employee’s job description at any time during the employment relationship.

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