🚀 Senior Leaves Administrator

Be among the first 25 applicants for a Senior Leaves Administrator role at Compass.

This role is 100% in‑office, located in NYC, Boston, Washington DC, Ardmore, Miami, Boca Raton, or Atlanta.

Base pay range

$110,000.00/yr – $125,000.00/yr

Job Description

We are actively seeking an experienced Senior Leaves Administrator to become an integral part of our dynamic Benefits team at Compass. The successful candidate will bring a minimum of 5 years of progressive experience in the comprehensive service delivery, design, and continuous improvement of leave policies.

Responsibilities

• Assist with design, implementation, and administration of all Compass leave policies, including FMLA, STD, LTD, PFL, and other state and local leave laws.
• Ensure all leave programs and processes are in full compliance with federal, state, and local regulations. Stay abreast of changing legislation and update policies and procedures accordingly.
• Develop and maintain efficient processes for leave requests, approvals, tracking, and communication. Streamline workflows to optimize the employee experience.
• Oversee relationships with the third‑party leave administrator (TouchCare) and the disability carrier (The Hartford). Monitor vendor performance and ensure service level agreements are met.
• Create and submit bi‑weekly payroll instructions for employees on leave and resolve related questions or issues with the Compass Payroll team.
• Partner closely with P&C Business Partners to support leave and accommodation cases across Compass. Serve as the primary SME for interpreting policy, ensuring compliance, and advising on complex cases.
• Provide expert guidance and support to employees and managers regarding leave entitlements, policies, and procedures. Serve as the Tier 2 escalation point on complex cases.
• Manage and maintain leave‑related data within Workday (HRIS) and other benefits administration systems. Ensure data accuracy and integrity.
• Generate regular and ad‑hoc reports on leave utilization, trends, and compliance. Analyze data to track SLAs, identify areas for improvement, and recommend strategic adjustments for leave and disability programs.
• Develop and deliver periodic training programs for business partners, people managers, and employees on leave policies and procedures.
• Collaborate closely with P&C Business Partners, Legal, Payroll, and other internal stakeholders to ensure seamless delivery of leave policies.

Qualifications

• Bachelor’s degree in Human Resources, Business Administration, or a related field.
• Minimum of 5 years of progressive experience in U.S. benefits leave administration, with demonstrated expertise in policy design, process execution, and optimization.
• In‑depth knowledge of federal and state leave laws, including FMLA, ADA, STD, LTD, and various state‑specific paid leave laws, and experience building and maintaining compliant processes and systems.
• Experience managing relationships with third‑party leave administrators and disability carriers.
• Strong analytical skills and ability to interpret complex data and generate meaningful insights.
• Excellent communication, interpersonal, and presentation skills.
• Ability to manage multiple priorities in a fast‑paced environment.
• Proficiency with Workday’s Absence Management Module.
• Prior experience with payroll as it relates to leaves of absence claimants.

Preferred Qualifications

• Professional certification (e.g., CLMS, CPDM, CEBS).
• Prior employment with a third‑party leave/disability vendor and/or as a leave/disability consultant.
• Experience with The Hartford’s leave and disability administration services.
• Experience with Americans with Disabilities Act (ADA) claims and processes.

Compensation

The base pay range for this position is $110,000–$125,000 annually; bonuses and restricted stock units may be provided as part of the compensation package, in addition to a full range of benefits. Base pay is based on market location. Minimum wage for the position will always be met.

Seniority Level

Mid‑Senior level

Employment Type

Full‑time

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