🚀 Catering and Events Manager - DoubleTree by Hilton Alana Waikiki Beach

Job Description - Catering and Events Manager - DoubleTree by Hilton Alana Waikiki Beach (HOT0C1YY)

Job Description

Job Number

HOT0C1YY

Work Locations

DoubleTree Alana Waikiki 1956 Ala Moana Blvd. Honolulu 96815

Come join the team at the DoubleTree by Hilton Hotel Alana Waikiki Beach! Located at the edge of Waikiki within a mile of Waikiki Beach, the Royal Hawaiian Center, and Ala Moana Center. Enjoy fun perks such as career growth and development, free meal on shift, and discounted hotel room stays for you and your family worldwide! In addition, you will find the Aloha spirit service throughout every corner of our property.

What will I be doing?

As Catering and Events Manager you will be responsible for soliciting, proposing, contracting, and servicing the hotel's meeting space, food & beverage, services, and facilities to prospective clients and customers in the hotel's continuing effort to deliver outstanding service and financial profitability. Your duties will include the following:

• Solicit and respond to customer inquiries regarding the purchase of food and beverage, meeting space, and ancillary services from the hotel.
• Search for new business opportunities, qualify leads, and solicit potential clients.
• Create proposals, negotiate agreements, and execute contracts for meeting rooms, services, and food & beverage.
• Develop strategies to meet or exceed established goals.
• Maximize revenues and control expenses through effective negotiation of prices, services, and accurate forecasting.
• Create banquet event orders, banquet checks, diagrams, estimates, and all other appropriate documentation to ensure logistics are planned properly.
• Ring banquet checks, collect deposits, payments, and balance client accounts.
• Communicate details to respective departments and team members so their specific roles in the execution of meetings, events, and services are clearly understood.
• Conduct property tours to promote facilities and services.
• Respond to internal and external requests in a timely, friendly and efficient manner.
• Participate in all relative internal and external meetings deemed necessary.
• Update Delphi system with client documents, calls, emails, and financial information.
• Perform other duties and responsibilities as assigned or required.

Qualifications

• Minimum of 2 years of hospitality experience at manager level.
• Knowledge of hotel property management systems (Delphi .fc).
• Hotel sales or catering experience preferred; open to private events sales experience in country clubs.
• Great closer, comfortable negotiating and sales savvy.
• Annual salary range: $65,000-70,000 based on applicable and specialized experience and location.
• Hilton offers a best-in-market short‑term incentive plan (SIP) to our sales, catering & events teams. The plan includes a quarterly component worth 20% of bonus eligible earnings. The quarterly incentive may have multiple individually weighted objectives, meaning multiple opportunities to earn a payout. A revenue goal of $200K USD or greater is required for the payout potential for that objective to be uncapped. The payout as a percentage of BEE is capped at 60% at 250% achievement if and when the revenue goal for that objective is below $200K USD for the quarter.

What are we looking for?

• Hospitality – Passionate about delivering exceptional guest experiences.
• Integrity – Do the right thing, all the time.
• Leadership – Lead in our industry and in our communities.
• Teamwork – Team players in everything we do.
• Ownership – Owner of our actions and decisions.
• Urgency – Operate with a sense of urgency and discipline.

Key attributes

• Quality
• Productivity
• Customer Focus

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full‑service hotels and resorts to extended‑stay suites and mid‑priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And our amazing team members are at the heart of it all!

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