🚀 Research Manager

About HarrisX

HarrisX is a leading technology, market research, data analytics, and consulting services company focused on understanding the connected consumer. We conduct the longest‑running, most comprehensive research on consumer behavior for top Technology, Media & Telecom (TMT) firms worldwide.

Our work merges survey research and behavioral data to uncover the attitudes and actions of today’s connected consumers across smartphones, PCs, wearables, smart speakers, and other connected devices. We also lead in public policy and reputation research, having been the most accurate pollster of the 2020 election and advising Fortune 100 companies on issue positioning.

Overview

We are seeking a highly analytical and detail‑oriented Manager to join our TMT practice. This role will collaborate with the Sr. Director of Data and Analytics to deliver insights to major TMT clients, translating complex data into strategic narratives. You’ll own day‑to‑day responsibilities including research execution, reporting, and client communications while collaborating on initiatives such as new AI‑enabled tools and executive deliverables.

Responsibilities

• Lead end‑to‑end research programs from questionnaire design and fielding oversight to data validation and reporting.
• Monitor recurring industry trackers, ensuring trend continuity and comparability across reporting cycles.
• Identify trends and insights from large datasets, synthesize findings into clear, actionable narratives and POVs.
• Prepare executive‑level reports and presentations highlighting performance trends, opportunities, and risks.
• Stay informed of industry developments to strengthen client recommendations and contextualize findings.
• Serve as the day‑to‑day point of contact for clients and internal teams.
• Support and occasionally lead client readouts and discussions with a consultative, insight‑driven approach.
• Manage deliverable timelines and expectations, ensuring accuracy, clarity, and impact in every output.
• Contribute to the development of AI‑enabled analytics products and tools.
• Partner with the Sr. Director to support business development efforts, including proposal writing and RFP responses.
• Mentor analysts in data validation, analysis, and storytelling best practices.

Qualifications

• You love data and telling a story with data.
• You have 3–5 years of experience with data analysis, market research, and project management. Direct client experience preferred.
• You are proficient in Excel, PowerPoint, and SPSS (XML, R, Python, or other statistical software packages a plus).
• You have high attention to detail while keeping the big picture in mind.
• You can work independently, take ownership of obligations, and operate under ambiguity.
• You have previous top‑tier consulting experience in firms such as Ipsos, Kantar, GfK, Nielsen, or McKinsey/BCG/Bain/Deloitte.