🚀 Senior User Experience Researcher

Senior User Experience Researcher

Join to apply for the Senior User Experience Researcher role at MathWorks . MathWorks has a hybrid work model that enables staff members to split their time between office and home, providing the advantage of both in-person time with colleagues and flexible at-home life optimizations. Learn More:

Overview

We're dedicated to crafting clear and effective user experiences for technical software products that improve the world. This role will be part of a cross‑functional team focused on integrating Generative AI capabilities into model‑based design and steering projects through the full process—from understanding users and their needs, to testing concepts and prototypes, through launch and market monitoring.

Responsibilities

• Identify which user research methods to use to answer questions about users and design directions based on project needs, goals, and constraints.
• Conduct user research, identify user pains, and study user workflows to impact strategy and product direction.
• Act as an advocate for our technical users.
• Execute a variety of qualitative and quantitative research methods such as user interviews, surveys, usability testing, and card sorting.
• Help the teams interpret and understand user feedback and provide recommendations for design considerations based on that feedback.
• Contribute to requirements and collaborate on design documents.

Qualifications

• A STEM degree (e.g., Industrial or Mechanical Engineering, Electrical Engineering, Computer Science, Statistics, Cognitive Sciences, Human‑Computer Interaction, or other relevant degree).
• Experience with relevant research and collaboration tools (e.g., UserZoom, OptimalWorkshop, Morae, Miro).
• Experience with a variety of quantitative and qualitative research methodologies.
• Knowledge of MATLAB, Simulink, other programming languages (Python, C++, R, or JS), or GitHub is a plus.
• Bachelor's degree and 6 years of professional work experience, or a master's degree and 3 years of professional work experience, or a PhD degree, or equivalent experience (required).

Seniority Level

Mid-Senior level

Employment Type

Full‑time

Job Function

Information Technology

Location

Boston, MA