🚀 SailPoint Sr. Support Analyst

Profile Summary:

• Supported / Implemented SailPoint for medium to large scale customers across various industry verticals
• Knowledge of IAM concepts like JML, RBAC, Provisioning, etc.
• Strong background in coding and development using Java
• Demonstrate strong technical skills
• Demonstrate strong problem troubleshooting skills
• Able to work under pressure in case of a critical incident
• Be a strong team player

Must Have Technical Skills:

• Total 4 years of experience in support of SailPoint IIQ tool
• Minimum 2 years of Level 2 support of SailPoint
• Should have excellent knowledge of JAVA /J2EE , JavaScript and other scripting languages and XML
• Strong knowledge of Access Reviews and certifications in SailPoint.
• Strong Java debugging skills
• Excellent knowledge and understanding of LDAP concepts and working experience with at least few of the LDAPs.
• Extensive Experience in development/support of workflows, forms and other SailPoint IDM Component
• Experience working with Application/Web Servers (Tomcat, WebLogic, Websphere) or developing J2EE products.
• Excellent oral & written communication skills and ability to work with global counterparts
• Customer Facing Exposure is must