🚀 Training Specialist

Company

CAI is a global technology services firm with over 8,500 associates worldwide and a yearly revenue of $1 billion+. With 40+ years of experience, we unite talent and technology to power the possible for our clients, colleagues, and communities. As a privately held company, we focus on doing what is right and bring neurodiversity into the enterprise.

Job Summary

We are looking for a Training Specialist to design, develop, and deliver IT training for the migration from Trapeze to HASTUS system. This full‑time, hybrid position is based in Washington, DC.

Responsibilities

• Design, develop, and deliver IT training for the migration from Trapeze to HASTUS system.
• Support bus and rail daily operations during the 24‑month Trapeze to HASTUS upgrade initiative.
• Deliver classroom sessions, CBTs, seminars, and video resources.
• Acquire knowledge of HASTUS to provide ongoing support.
• Create presentations, manuals, videos, and CBT resources.
• Assess training effectiveness and adjust programs based on feedback and metrics.
• Collaborate with subject matter experts, digital modernization teams, and HR/payroll to align training with organizational goals.
• Align training delivery with migration wave timelines for bus and rail divisions.

Qualifications

• Minimum of 10 years in technical training content development and delivery.
• Bachelor’s degree in Computer Science, Information Systems, or related field.
• At least 2 years of experience with Trapeze and/or HASTUS systems.
• Excellent communication, presentation, and facilitation skills.
• Strong problem‑solving abilities.

Physical Demands

• Work involves sitting or remaining stationary most of the time with occasional movement around the office for meetings.
• Frequent computer use with a mouse, keyboard, and monitor.
• Ability to safely and successfully perform essential job functions consistent with ADA standards.

Reasonable Accommodation

If you require a reasonable accommodation, contact or call (888) 824‑8111.

Compensation and Benefits

Pay: $38.00–$43.00 per hour. Benefits include medical, dental, and vision insurance, a 401(k) retirement account, paid sick leave, and other paid time off as permitted by law.

Additional Details

Job ID: R6504 • Employment Type: Full time • Worksite Flexibility: Hybrid • Location: Washington, DC