🚀 Field Service Technician (Dallas/Fort Worth TX)

Field Service Technician (Dallas/Fort Worth TX)

Join to apply for the Field Service Technician (Dallas/Fort Worth TX) role at BD (Tissuemed Ltd) .

Job Description Summary

Field Service Engineer: The Field Service Engineer for BD Pyxis Dispensing Devices is accountable for independently providing efficient and effective field service support to all BD dispensing customers within a given territory in a timely manner, including, but not limited to service and repair, preventative maintenance, calibration, installations, and limited cross‑functional support for Sales and Implementation teams.

Job Description

We are the makers of possible. BD is one of the largest global medical technology companies in the world. Advancing the world of health ™ is our Purpose. Join us and discover an environment in which you’ll be supported to learn, grow and become your best self. Become a maker of possible with us.

Responsibilities

• Provide on-site and remote technical support for BD Pyxis automated dispensing systems.
• Diagnose, service, and resolve hardware and software issues.
• Implement preventive maintenance programs.
• Perform installations, repairs, calibrations, and provide sales support.
• Maintain accurate documentation of service activities and inventory.
• Participate in ongoing training and professional development.
• Manage company assets (vehicle, tools, inventory) responsibly.

Location Requirements

• Candidate should reside within a 30-mile radius of Dallas/Fort Worth, TX.
• Company vehicle provided.
• 5% overnight travel may be required.

Required Qualifications

• 24x7 on‑call experience in a customer-facing/field service environment.
• Strong mechanical, computer, verbal, written, and time management skills.
• Experience with computer electronics, Windows OS, and networking.
• CompTIA A+ Certification.
• Medical device or electromechanical device service/repair experience.
• Customer Support Certification.
• Valid driver’s license meeting BD's auto safety standards.
• Ability to work independently with minimal supervision.

Preferred Qualifications

• Associate Degree in Healthcare Technology or 3‑5 years of combined Hardware/Software/IT experience.
• Experience as a hospital pharmacy technician or in a hospital Bio‑Med environment.
• Prior customer support center experience or training.
• Military Bio‑Med experience.
• Automated Teller Machine (ATM) service experience.

Physical Requirements

• Ability to lift 70 lb. objects from floor to chest level.
• Proficiency with powered tools (drills, screwdrivers) and manual tools.
• Ability to sit, kneel, squat, bend, and stand repeatedly during 8‑10 hour shifts.
• Capability to push and pull heavy objects on casters.
• Perform fine motor tasks while reaching for extended periods.
• Carry a 40 lb. pack on back or shoulder for up to 1 hour.
• Drive for up to 6 hours, including in adverse weather conditions.
• Climb portable ladders and step stools.
• Pass respirator fit test and medical evaluation (may be required for certain service tasks).

Why Join Us?

To learn more about BD visit . At BD, we prioritize on‑site collaboration to foster creativity, innovation, and effective problem‑solving. We celebrate a culture that encourages learning and improvement every day, and we are committed to investing in the well‑being and development of our associates.

Equal Opportunity Employer

Becton, Dickinson, and Company is an Equal Opportunity Employer. We evaluate applicants without regard to race, color, religion, age, sex, creed, national origin, ancestry, citizenship status, marital or domestic or civil union status, familial status, affectional or sexual orientation, gender identity or expression, genetics, disability, military eligibility or veteran status, and other legally-protected characteristics.

Salary Range

$27.80 - $43.20 USD Hourly

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