🚀 Senior Solutions Integration Engineer (Seattle) HOT

Senior Solutions Integration Engineer (Seattle)

About GeoComply

We’re GeoComply! We are at the forefront of geolocation, cybersecurity, and anti‑fraud innovation, developing and delivering cutting‑edge technologies to help ensure regulatory compliance, combat bad online actors, alleviate user friction, and protect businesses from fraud.

Achieving significant business and revenue growth over the past three years, GeoComply is trusted by leading global brands and regulators. Our compliance‑grade geolocation technology solutions are installed on over 400 million devices and analyze over 12 billion transactions a year.

The Role

GeoComply is seeking a highly technical and customer‑focused Senior Solutions Integration Engineer to join our Product and Engineering organization. In this critical role, you will be the primary technical bridge between our key customers and our product development lifecycle, ensuring successful integrations and driving product improvements based on direct customer feedback.

You will be responsible for deeply understanding our customers' technical environments and integration challenges. By translating these insights into actionable technical specifications and user stories, you will directly influence our product roadmap and help deliver solutions that meet their needs effectively.

The ideal candidate is a hands‑on technical expert with a strong customer‑centric mindset and the ability to engage in deep technical discussions with customers. You will be adept at collecting valuable feedback, prioritizing it for the product backlog, and collaborating closely with the engineering team to deliver seamless integrations and valuable new features.

Key Responsibilities

• Serve as a technical point of contact for all customers throughout their integration journey and beyond, gaining a deep understanding of their technical environments, challenges, and integration requirements.
• Conduct in‑depth technical discussions with customers to analyze their integration needs and translate them into clear, detailed technical specifications, integration plans, and user stories for the engineering team.
• Collect, analyze, and prioritize customer feedback related to integrations and product functionality, ensuring valuable insights are incorporated into the product backlog.
• Work closely with the Product Management team to align customer needs with the product roadmap, particularly focusing on integration‑related requests.
• Collaborate directly with the engineering team to brainstorm technical solutions, ensure the feasibility of integration requests, and facilitate smooth implementation.
• Communicate complex technical concepts and integration processes effectively to customers, sales teams, and internal stakeholders.
• Assist existing customers with technical integration inquiries, providing direct support for complex issues and escalating appropriately to the engineering team when necessary.
• Proactively seek to understand the competitive landscape in relation to integrations and product features, providing insights based on customer interactions and market awareness.

Who You Are

• Bachelor’s degree in Computer Science, Engineering, or a related technical field, or equivalent practical experience.
• Proven experience in a technical role (e.g., Software Engineer, Solutions Architect, Technical Consultant, Customer Success Engineer, Customer Engineer, Integration Engineer) with substantial direct customer interaction and a focus on technical problem‑solving.
• Experience in a customer‑facing technical role with responsibilities for understanding customer needs and translating them into technical requirements.
• Strong understanding of software development lifecycles, API integrations, and technical architecture principles.
• Excellent technical communication and presentation skills, with the ability to explain complex technical concepts clearly and concisely to both technical and non‑technical audiences.
• Demonstrated experience working closely and collaboratively with engineering teams to deliver technical products or features, particularly focusing on integration aspects.
• Proven ability to influence technical discussions and contribute to technical decision‑making within a product development context.
• Familiarity with agile development methodologies and backlog management.
• Strong analytical and problem‑solving skills, with a proactive approach to identifying and addressing customer integration challenges.

Salary Range

Our compensation reflects the cost of labor across several global markets. The salary for this position ranges from $120,000/year up to $180,000/year. Pay is based on several factors evaluated throughout the interview, including market location, job‑related knowledge, skills, and experience.

Benefits

Performance‑based bonus, equity plans, paid vacation and sick days, extended health benefits, sports and physical wellness budget (30% of L&D allowance), charitable and DEI initiatives, team‑building events.

Apply Now!

Interested in joining our team? Send us your resume and a cover letter. We can’t wait to meet you!

Commitment to Diversity and Equity.

If you don’t tick every box in this job description, please don’t rule yourself out. We focus on hiring people who value inclusion, collaboration, adaptability, courage, and integrity rather than ticking boxes.

Search Firm Representatives Please Read Carefully

We do not accept unsolicited assistance from search firms for employment opportunities. All CVs or resumes submitted by search firms to any employee at our company without a valid written agreement will be considered the sole property of our company. No fee will be paid if a candidate is hired by GeoComply due to an agency referral where no existing agreement exists with the GeoComply Talent Acquisition Team.

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