🚀 Field Sales Engineer

Job TITLE: Field Sales Engineer

Location: Fremont, CA

Term: Contract

Skills: Role and Responsibilities

• Support the sales process of Formation Platform.
• Support customers with technical presentations on product benefits.
• Design, build, and support our product or third-party components for customers.
• Participate in the design of customer solutions.
• Run technology proof of concepts at customer sites.
• Install and integrate Formation platform in customer environments.
• Provide customer monitoring and automation assistance.
• Interact with the Formation product development and engineering organizations to discuss new features required by customers.
• Replicate customer environments in the Formation cloud, reproduce bugs, and file engineering bug reports.
• Serve as a technical liaison between customers and channel partners.

Experience: Technical Skills

• UNIX/Linux system administration.
• Significant understanding of hardware, especially x86 platforms and networking architectures.
• Deep understanding of storage environments (NAS, SAN, RAID, distributed filesystem, object storage, Restful API, Amazon S3, OpenStack).
• Strong skills in scripting languages like Python.

Soft Skills

• Ability to create high-quality technical and business documentation.
• Ability to understand and report customer needs.
• Manage multiple tasks and projects concurrently.
• Must be adaptable, flexible, and able to work with minimum supervision and support customers in 24x7 situations.

Education

This is a mid-level (4+ years of experience) position that requires travel up to 50% of the time. OTE will be based on experience and achievement of MBOs.