🚀 Director Employee Relations

Overview

Director Employee Relations role at Nebraska Methodist Health System. Work Schedule: Monday - Friday 7:30am-4:00pm. Responsible for setting direction, managing and ensuring positive employee relations. Duties include support to supervisors and staff, managing and responding to legal employment claims, collaborating on policy development/updates, teaching/training supervisors on a variety of employment and HR topics.

Responsibilities & Essential Job Functions

• Promoter of Service Excellence – Assists supervisors and staff in improving patient care/customer service by fostering personal responsibility/accountability through the promotion of positive employee relations and standards of behavior. Practices the leadership standards of behavior.
• Role models promotion of positive employee relations by being approachable, accessible, cares about well-being of others, builds strong and positive relationships, confronts difficult issues head on and practices first party communications.
• Coaches supervisors toward positive employee relations by assisting in conflict resolution, fact finding, policy support and general promotion of the organization's core values.
• Problem solves by taking charge when necessary, setting and modeling clear expectations, effectively analyzing problems, using resources, anticipates consequences and is action oriented.
• Works collaboratively with individuals or teams to reach fair and responsible decisions or courses of action.
• Participative Decision Maker – Develops consensus-based solutions that serve the employee and organization focusing on fairness to all parties, legal compliance and positive long term community relations.
• Participates collaboratively with HR management team to lend expertise, team-ness, synergy, and humor to projects, strategic initiatives, day to day activities.
• Manages Risk – Secures the organization's long-term feasibility by communicating a clear vision of the organization, taking initiative to plan and organize, implement smart systems to achieve best utilization of resources, being proactive to resolve or manage well compliance situations, and being a leader in the promotion of engagement and service excellence.
• Catalyst – Assists in setting up policies and procedures to ensure the selection and management of the right people to serve our patients/customers.
• Continually monitor, rethink, retrain and reevaluate Human Resources practices to ensure legal and ethical compliance with all applicable laws, business practices and organization values.
• Sponsors change when necessary to achieve fairness and legal compliance.
• Actively and proactively acts as counsel to division and organization on matters of employee relations to ensure minimum risk to organization and maximum protection of employees' rights, dignity and opportunity for development.
• Success measured with customer feedback, engagement results and legal proceedings outcomes.
• Develop, analyze, monitor and distribute to inform and educate management team, influence practices and culture, manage risk and evaluate HR practices.
• Employee advocate in situations of change, reorganization, employee relations, discipline or diversity. Ability to impartially gather facts and assess situations for fairness, legal liability and legal compliance. Skill and ability to facilitate difficult and complex fact finding.
• Point person for legal proceedings to organize plan of action, gather information and strategize on important decisions.
• Function purpose to present all relevant facts, advocate for fair outcome to both employee and organization. Areas include Affirmative Action, EEOC claims on local, state and federal level, unemployment, Family and Military leave legislation, requests for documents.
• Monitors, maintains and actively improves the organization Affirmative Action posture.
• Duties include establishing appropriate policies, working collaboratively to plan recruiting to meet program goals; educate management and staff on the program and facilitate compliance with all data requirements. Maintains skills necessary to be the content expert.
• Provides support to affiliate for union relations, participating in annual negotiations, consulting on contract interpretations, assisting in dispute resolutions and participating in the monthly union/management communications.
• Other duties as assigned.

Qualifications

• Bachelor's degree in human resources or related field or equivalent combination of education and experience.
• Master's degree preferred.

Skills/Knowledge/Abilities

• Minimum 10 years Employee Relations experience required.
• Minimum 2 years union labor relations experience preferred.
• Excellent written/oral communication skills to gain trust of clients, convey programs, messages or training to individuals/groups with professionalism, persuasion and accuracy; gather and present factual situations to legal decision-making bodies.
• Knowledge of affirmative action program requirements, EEOC claims processes, general employment law, labor relations and Unemployment.
• Working knowledge of Microsoft outlook, access, word and excel at the intermediate level.
• Ability to impartially gather facts and assess situations for fairness, legal liability and legal compliance.
• Skill and ability to facilitate difficult and complex fact finding.

Seniority level

• Director

Employment type

• Full-time

Job function

• Human Resources
• Industries: Hospitals and Health Care