🚀 Family Coach - Bilingual English & Spanish Preferred

Family Coach – Bilingual Preferred

Pay range: $4,409 – $6,420. Base pay: $4,409 – $6,420.

Initial posting date: 10/13/2025. Application deadline: 10/20/2025.

Oregon Department of Human Services is an Equal Opportunity Employer guided by Equity North Star and a positive RiSE culture.

Overview

Join the Engagement Team at District 2 Portland‑Five Oak Branch Self Sufficiency Office to make a meaningful impact as a Family Coach.

Responsibilities

• Conduct interviews to determine family needs and eligibility, and complete program applications.
• Engage clients to assess strengths and develop a case plan and steps toward self‑sufficiency.
• Monitor progress and modify case plans as needed.
• Participate in case staffing, employment readiness, life skills training, and supports job search.
• Assist with crisis and safety planning for individuals experiencing domestic violence.
• Link clients to community services and support resources.

Minimum Qualifications

• Bachelor’s degree in Behavioral Science, Social Science, or a closely related field.
• OR Bachelor’s degree in any field and one year of human services related experience.
• OR Associate degree in Behavioral Science, Social Science or a closely related field AND two years of human services related experience.
• OR Three years of human services related experience.
• Valid driver’s license and acceptable driving record, with alternate transportation available for ADA accommodations.

Essential Attributes

• Experience interviewing clients to obtain personal and sensitive information.
• Experience creating and maintaining written documentation of client activities.
• Case management experience assessing customer strengths and service needs.
• Capacity to communicate, establish boundaries and set realistic goals and milestones.
• Experience explaining complex rules, regulations, processes and procedures in verbal and written communications, while demonstrating respect and preserving dignity.

Application Instructions & Requirements

• Attach a cover letter that demonstrates how you meet the qualifications and essential attributes (optional).
• Upload a complete resume or complete the work history profile.
• Follow instructions for current State of Oregon employees or non‑employees as provided.
• Disallow unauthorized AI software during assessments.

Working Conditions

• Fast paced, high volume individual and family contact.
• Exposure to diverse customers; respond with compassion and professionalism.
• Work with domestic violence survivors; self‑care and resources important.
• Office, participant homes, and community sites.
• Hours: 8 a.m.–5 p.m. PST, Monday–Friday; occasional evenings and weekends.
• No remote position.

Background Checks And Requirements

• Criminal history and background check required.
• US work authorization confirmed via I‑9 and E‑Verify.

Benefits

• Employee Resource Group communities.
• Cost‑of‑living adjustments.
• Annual salary increases.
• Public Service Loan Forgiveness program eligibility.

Contact Information

• Recruiter: Ryan Bennett – email: