🚀 Director of Assessments & Diagnostics - HR & Talent Advisory, LHH

Director of Assessment & Diagnostics – HR & Talent Advisory, LHH

The HR & Talent Advisory Practice at LHH is a newly launched strategic consulting arm focused on Leadership, Culture, Organizational Design, and Change Management. It serves as a strategic differentiator for LHH, elevating the brand and deepening client relationships through high‑touch, bespoke advisory engagements.

Key Responsibilities

The Director of Assessment & Diagnostics is responsible for creating, implementing and improving best‑in‑class diagnostics to support the full suite of our Advisory service. The remit will include both psychometric assessments and the design of new consulting diagnostics that can be leveraged to enhance the full potential and commercial scope of our Advisory endeavors. These diagnostics will be used to benchmark and evaluate a client’s current state, inform areas of focus, and measure outcomes over time.

• Collaborate closely with internal partners such as Advisory Practice Leaders, Regional Directors and product/innovation SMEs across our business lines to ensure our assessment portfolio supports our commercial success in the market.
• Define and lead a new global product strategy for assessment, diagnostics, and analytics.
• Integrate these offerings into every consulting engagement across leadership, culture, org design and change management.
• Develop and maintain a deep understanding of the assessment market across human capital consulting.
• Oversee resource planning, project delivery, and budget management.
• Design and evolve high‑impact assessment/diagnostic tools and subsequent outputs that provide measurement at the individual, group and organizational level.
• Ensure solutions are evidence‑based, scalable, and commercially viable.
• Work alongside go‑to‑market and sales enablement teams to ensure sellers have the appropriate knowledge and resources to effectively position these products with customers.
• Evolve and create analytical capabilities through dashboards and aggregate analysis that adds critical value to customers during consulting engagements.
• Leverage modern approaches such as generative AI, machine learning, or predictive modelling to create diagnostics that provide scalable, real‑time insights for clients.
• Lead and sponsor strategic client engagements as required including workshops, pilots, and executive presentations.
• Support business development through proposals and pitches.
• Monitor solution performance and client satisfaction to drive continuous improvement.
• Work closely with project delivery teams to ensure engagements are successful and continuous improvement actions are delivered upon.
• Present at key conferences, industry events and client seminars to grow LHH’s brand.
• Define and track key performance metrics for assessment solutions.
• Report on financial and operational KPIs.
• Contribute to pipeline growth and strategic planning.
• Partner with Marketing and Sales to position assessments as a differentiator in sales conversations and integrate them into LHH’s go‑to‑market strategy.
• Ensure all assessment practices meet global standards for ethics, data privacy, and scientific rigor.
• Align with LHH’s internal policies and external regulations.

Reporting Relationships

Reports to: VP, Head of Services, Knowledge & Innovation

Direct Reports: TBC

Location & Travel

• Remote USA (Eastern Region preferred)
• Occasional international travel required for client engagements and internal collaboration

Language

English (additional languages are a plus)

Qualifications

• 10+ years of experience in leadership development, talent assessment, and human capital consulting or related area.
• Advanced degree (Master’s or Doctorate) in I/O Psychology, Organizational Development, or related field desirable.
• Demonstrable deep expertise in psychometric assessment and, ideally, has created non‑psychometric diagnostics (maturity models, leadership capability frameworks, cultural health indices) at an organizational level to benchmark maturity and capability.
• Cross‑industry experience in sales, delivery, and implementation of assessment solutions.
• Prior experience with product development and/or assessment technology is preferred.
• Strong understanding of people analytics to create aggregate data capabilities.
• Business savvy with global background as the client‑facing subject matter expert.
• Strong interpersonal skills and can build relationships quickly through highly articulate, credible and influential communication.
• Demonstrated ability to work well under pressure and thrive in an entrepreneurial and growth‑oriented environment.
• Exceptional facilitator with advanced verbal and written communication skills.
• Deeply curious and with a passion and growth mindset about our people and our solutions.

Compensation & Benefits

• Compensation: $150,000 – $225,000 plus bonus
• Benefits: Employees who opt in receive medical, dental, vision, term life and AD&D insurance, short‑term and long‑term disability, additional voluntary benefits, commuter benefits, wellness plans, and a 401(k) plan or a non‑qualified deferred compensation plan. Paid leave includes Personal Time Off (PTO) on an accrual basis per year, Paid Holidays, and up to 6 weeks of Paid Parental Leave. PTO and holiday hours are prorated based on hire date within the calendar year.

About LHH

LHH empowers professionals and organizations to achieve bold ambitions and secure lasting impact through unique advisory services and talent sources. Our full suite of offerings connects solutions that are traditionally siloed, making LHH your single talent partner. In a rapidly evolving landscape with complex challenges, we create value across the entire professional talent journey. From hiring great people, developing skills, and nurturing leaders, to advancing individuals to the next stage of their careers, LHH makes talent your competitive edge.

We believe the future of work lies at the intersection of exceptional human care and innovation. Powered by science, technology, and proprietary data analytics, LHH’s approach is crafted to align with your business strategy and culture, delivering powerful, sustainable, and measurable impact.

LHH has a team of over 12,000 professionals, across 60+ countries and more than 50 years of experience. As part of the Adecco Group, we bring together global excellence, local knowledge, and centralized coordination for thousands of companies and millions of people worldwide.

Recruitment. Development. Career Transition.

LHH. A beautiful working world.

Equal Opportunity Employer

LHH is an Equal Opportunity Employer / Veterans / Disabled.