🚀 Director, Business Consulting (SIRO Strategy Activation)

Overview

Director, Business Consulting (SIRO Strategy Activation). This role leads the transformation of the Special Investigations & Recovery Operations (SIRO) function, activating enterprise strategy, building capabilities, and leading with influence and agility. The role blends high-level strategic thinking with hands-on execution to improve fraud mitigation, recovery capabilities, and the operating model to support Next Level Performance. Location considerations: ideally Columbus, OH with a hybrid schedule (3 days in office/2 days WFH); remote opportunities may be considered for qualified applicants.

Key Responsibilities

• Strategy Activation & Capability Roadmap: Translate enterprise strategy into actionable plans through developing and managing the SIRO capability roadmap; activate strategic priorities by aligning capability builds with business needs and outcomes (e.g., data analytics, operating model, staffing).
• Strategic Planning & Execution: Lead end-to-end delivery of initiatives; develop proposals and business cases to support investments; track and report benefits realization and ROI.
• Transformation & Change Leadership: Drive large-scale transformation with strong change management; navigate ambiguity and adapt strategies to achieve results.
• Agile Delivery & Program Management: Apply Agile methodologies to accelerate delivery; oversee project and program activities ensuring timelines, budgets, and stakeholder expectations.
• Stakeholder Engagement & Influence: Build buy-in across peers, associates, and senior stakeholders; serve as a trusted advisor within the SIRO domain.
• People Leadership: Coach cross-functional teams, build a high-performance culture, and develop talent over time.
• Communication & Presentation: Demonstrate strong PowerPoint skills; articulate complex ideas to diverse audiences, including senior leadership.

Qualifications

• Proven experience in project/program management, strategic planning, and capability development.
• Record of leading transformational initiatives and managing change at scale; ability to work through ambiguity and develop actionable strategies.
• Experience in benefits tracking and ROI analysis; skilled in Agile delivery and cross-functional leadership.
• Exceptional stakeholder engagement, influencing, and presentation skills.
• Background in data analytics or related capability build is a strong plus; people leadership experience is a plus.
• Experience in creating business cases and proposals for senior leaders; ability to lead a proof-of-concept team and scale learnings.

Job Details

• Seniority level: Director
• Employment type: Full-time
• Job function: Consulting, Information Technology, and Sales
• Industries: Insurance

Additional Information

Nationwide is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive culture where everyone feels challenged, appreciated, respected and engaged. Nationwide prohibits discrimination and harassment and affords equal employment opportunities to employees and applicants without regard to any characteristic protected by applicable law.

Note: This description may include references to benefits, travel expectations, and workforce guidelines as part of the role.