🚀 Telecommunications Division Chief

Performs difficult administrative work supervising the emergency dispatch operation, and related work as apparent or assigned. Work is performed under the general direction of the Director of Emergency Services. Divisional supervision is exercised over all personnel within the division.

Our core values—Resilience, Excellence, Accountability, Customer Service, and Honesty —are the foundation of our work and the standard by which we operate. As a member of our team, you are expected to demonstrate these values in every aspect of your role. This means delivering high-quality work, taking responsibility for your actions, providing exceptional service, and maintaining integrity in all interactions. Your commitment to these principles is essential to fostering a positive workplace culture and ensuring the success of our organization and the community we serve.

• Facilitates a safe work environment where employees are treated with respect, dignity, and compassion.
• Plans, organizes, directs, and evaluates the operation of the emergency dispatch division.
• Evaluates staff performance; takes personnel action and implements disciplinary actions; counsels staff regarding performance and employee personnel policies.
• Evaluates equipment needs and coordinates the design, installation, and maintenance of equipment.
• Coordinates emergency communications with Police, Fire, Sheriff, EMS, and other law enforcement and emergency services personnel within the County.
• Develops divisional policies and procedures.
• Develops divisional budget and monitors expenditures.
• Maintains and applies for FCC licenses.
• Performs all duties of a dispatcher.
• Performs assigned functions as a Disaster Ready Team (DRT) member, if appointed or volunteer.
• Performs related tasks as required.

Thorough knowledge of the methods and procedures of operating the communications system; thorough knowledge of the federal and state regulations governing transmission by radio and teletype; thorough knowledge of the geography of the City and County and surrounding area; general knowledge of sheriff, police, fire, and EMS procedures; ability to plan and supervise the work of others; ability to operate all communications equipment; ability to direct the design, installation, and maintenance of communications equipment; ability to speak succinctly; ability to deal courteously with the public under trying conditions.

To perform this job successfully, an individual must be able to perform each essential function satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Bachelor's degree with coursework in communications, or related field, and extensive experience as a telecommunicator including considerable supervisory and management experience, or an equivalent combination of education and experience.

Compensation will be determined based on qualifications, internal equity, budget, and market considerations.